What do we offer?
Our solutions are continuously evolving to satisfy changing customer needs and priorities. We have over 200 IT professionals across multiple sites working to ensure that we are using industry leading technology components to deliver a best in class service to all our clients.
Through Fexco Technology Solutions we have in-house development specialists, who undertake bespoke development and Mobile App development.
Our extensive systems experience includes:
- Multi-channel contact centre environment Telephony, (Avaya), Call Recording (NICE), Email, White paper, Web chat, 2-way SMS, IVR
- Campaign Management Tools
- Knowledge Management Systems