What is Dynamic Currency Conversion?
DCC is the user-friendly, point-of-purchase service whereby international Visa & MasterCard card users can choose to pay in their own currency, rather than the domestic currency of where they are making their purchase.
FEXCO is the originator of Dynamic Currency Conversion (DCC) and is the global market leader in the provision of DCC services providing solutions to 100,000+ merchant locations with over 35 multi-currency enabled acquiring banks.
DCC for Cardholders allows:
Cardholders know how much they are spending in their home currency.
Full transparency on competitive foreign exchange rates and margins at the point of purchase.
Cardholders are given full choice to accept DCC or not when making their purchase with full visibility of the exchange rate and margin applied.
Benefit from a locked-in competitive exchange rate when making a purchase.
Simplifies expense account claims for business travellers.
No Additional Cost
DCC is not an additional cost or fee; it simply replaces the normal currency conversion process applied by the card schemes and issuers.
FEXCO DCC Channels
FEXCO's DCC service is available on the following channels:
- Point of Sale
- Integrated Platforms
- Call Centre
Independent ATM owners and ATM acquirers can now generate additional revenue and provide greater customer service by providing upfront foreign exchange conversion for international cardholders through FEXCO Dynamic Currency Conversion at ATM service (DCC@ATMTM)
Point of Sale
DCC is available on POS terminals for customers paying with their card in the Card Present environment. FEXCO’s DCC enabled POS terminals automatically recognise eligible cards and prompts merchants to offer the DCC service to its customers. FEXCO is partnered with a number of terminal vendors including: VeriFone, Ingenico, Keycorp, PAX etc.
DCC is available for eCommerce customers paying with their card online. The eCommerce software on a website automatically recognises eligible cards and therefore the cardholder is offered the choice to pay in their home currency by using FEXCO’s DCC service. FEXCO offers over 100 currencies to merchants in the eCommerce environment.
FEXCO’s DCC service is integrated with a large number of payment service providers to offer international cardholders the choice to pay in their home currency. The system automatically recognises eligible cards and the cardholder is offered the choice to pay in their home currency by using FEXCO’s DCC service. The DCC software will sit on merchants existing payment processing platform – allowing merchants to generate ancillary revenue from their international customers transactions. This option has proven very successful with high conversion rates and compliance is achieved easily through ‘choice by technology’.
In the card not present environment, DCC is a common customer service feature offered to international customers paying for goods or services through a call centre. The currency recognition software available on the payments processing system automatically recognises eligible cards allowing merchants to present international customers the choice to pay in their home currency.
FEXCO’s DCC service is available for cardholders paying for goods or services on a kiosk. The currency recognition software on the kiosk identifies the international cardholder’s home currency and presents the customer with the choice to pay in their home currency. DCC is a particularly appealing option for merchants operating in busy, high-volume areas such as airports. DCC at the kiosk will generate an additional revenue when up-selling products such as extra luggage, additional legroom etc.
More than half of all eCommerce payments are now made via mobile devices either through the web or mobile apps.
mCommerce is simply too big to ignore and is a key component in providing an omnichannel experience for your customers. At FEXCO, we have experience in mCommerce and provide support and services to meet your needs. We can advise and guide you to implement DCC and MCP both online and in your apps to provide an excellent user experience while increasing both your available market as well as revenue.
DCC offers international cardholders the option to withdraw cash at an ATM in the local currency while viewing the exact cost of the transaction in their home currency. DCC thereby removes the currency conversion risk for the cardholder at the same time as giving clear price transparency.
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DCC Benefits for ATM Owners and Cardholders
ATM Owner Benefits
DCC@ATMTM generates an additional revenue stream from existing international transactions.
Zero FX Risk
There is no foreign exchange risk for the ATM owner – this is fully managed and absorbed by FEXCO.
Guaranteed Commission Share
FEXCO’s Fully Managed Treasury Solution guarantees the ATM owner their agreed commission.
Real Time Reporting
Full suite of reconciliation reports to support daily settlements — no delay in understanding settlement amounts due from card schemes.
Access to FEXCO’s online reporting system allowing detailed analysis of DCC transactions.
Experience instant conversion to a familiar currency.
Customer Choice Cardholders
Cardholders are given the choice to pay in their home currency with full disclosure of exchange rate and margin.
Competitive Transactions Cardholders
Cardholders enjoy a competitive foreign exchange rate.
No Additional Cost DCC is not an additional cost or fee
It simply replaces the normal currency conversion process applied by the card schemes and issuers.
Simplifies expense account claims for business travellers.
Merchant Vertical Markets
Our DCC solution is available across the following verticals: