What do we offer?
We offer a complete suite of End to End Business Solutions and our experience crosses many sectors including Government, Utilities, Insurance, Healthcare, Education, Tourism, Airline and Financial Services. We have succeeded in operating multiple accredited operations within regulated environments, and in combining organic growth with complimentary business acquisitions. Knowing the business requirements of our customers is key to FEXCO’s success. We understand the challenges that arise and the need to continually evolve and change. This awareness ensures that we provide our customers with the highest levels of service and add real and measurable value.
Some of our Solutions include the following:
FEXCO provides a comprehensive workflow solution that supports financial organisations in meeting the Anti-Money Laundering (AML) compliance requirements of the Criminal Justice (Money laundering & Terrorist Financing) Act 2013. It comprises a range of business solutions which ensures customers of those institutions are compliant and meet the demands of the Central Bank and the Financial Regulator in terms of supporting Know Your Customer (KYC) / AML documentation.
We support a wide range of organisations including:
- Banks & Credit Institutions
- Bureau de Change and Money Transfer
- Fund Management Services
This service conveniently frees the client organisation staff to focus on other important tasks. We provide a secure, cost-effective solution which manages customer data on behalf of the client.
Back Office Administration
We have significant experience in the area of back office administration handling in excess of 1,000 daily applications for one customer. We work with clients to identify the optimal workflow for your processes. We have excellent in-house infrastructure to support these operations including on on-site mail room, and a custom built, secure warehouse. We hold client records as required including records dating back to the 1950s for one client.
Claims and Grant Processing
We provide a claims processing facility, we process claims for a number of leading businesses, and we provide a front office claims processing solution, enabling your customers to contact us directly in relations to their claims. We have experience in Grant Claim Processing; we have a state of the art Claims Tracking System in house. In addition we provide Technical Claims file handing. Claim Case administrating handling and maintenance.