What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating Site on each subsequent visit, or to another Site that recognises that cookie. Cookies are useful because they allow a site to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your web site experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Most Sites you visit will use cookies in order to improve your user experience by enabling that Site to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies may be set by the Site you are visiting (‘first party cookies’) or they may be set by other Sites who run content on the page you are viewing (‘third party cookies’).

How we use cookies

Fexco Group uses cookies to collect information about visitors’ use of our website, including things like connection speed, operating system details, the time and duration visits and IP addresses. The information collected by cookies enables Fexco Group to understand the use of its site, including the number of visitors it has, the pages viewed per session, time exposed to particular pages etc. This in turn helps to provide visitors with a better experience. Fexco Group will not attempt to personally identify visitors from their IP addresses.

A list of all the cookies used on this site by category is set out below.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

 

Performance & Analytics Cookies:

Performance cookies collect information about how visitors use a Site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Name Description When do cookies expiry? 1st or 3rd party
_ga Google Analytics – Used to distinguish users 2 years 3rd
_gid Google Analytics – Used to distinguish users 1 day 3rd
_gat Google Analytics – Used to distinguish users 1 minute 3rd
fr Encrypted Facebook ID and Browser ID 90 days 3rd
_hjIncluded InSample This session cookie is set to let Hotjar know whether you are included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc Deleted when user leaves website 3rd
test_cookie DoubleClick IDE cookies are used for serving targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user Deleted when user leaves website 3rd
IDE DoubleClick IDE cookies are used for serving targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user 2 years 3rd

 

Functional Cookies:

Functional cookies allow this Site to remember choices you make and any customisations you make to Site pages during your visit and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other Sites. More information about such cookies can be found in the relevant third party website.

Name Description When do cookies expiry? 1st or 3rd party
fexco cookie notice Manages the cookie consent banner 3 years 1st
Fexco newsletter Fexco newsletter sign up cookie 3 years 1st
PREF Used by YouTube (Google) for storing user preferences and other unspecified purposes 2 years 3rd
YSC Used by YouTube (Google) for storing user preferences and other unspecified purposes Deleted when user leaves website 3rd
__cfduid freegeoip.net – Get Clicky – used to display international telephone code on country you are located in for phone field in some forms (FCP) 1 year 3rd

 

Retired Cookies:

Some cookies which are present with our site are no longer in use, but may be present for returning visitors. These cookies can be deleted in your browser preferences.